Calex Shipping Information

At Calex, we ensure fast and secure delivery for all your orders. Below you’ll find everything you need to know about shipping times, costs, and delivery options.

Shipping methods

We work with trusted shipping partners to deliver your order quickly and safely.

Home delivery

Delivery by Bpost - Have your parcel delivered by Bpost, a reliable partner for fast and safe deliveries.

Delivery by DPD - Fast & reliable standard shipping.

Delivery by Budbee - Evening delivery between 16:00 and 22:00 for extra flexibility

Delivery by DHL - Global shipping with track & trace

Delivery by GLS - Efficient international shipping

Pick-up points

Prefer to collect your order at a time that suit you? Choose one of our pick-up locations.

Budbee parcel points - Flexible collection points

DPD pickup locations - Secure & easy self-service

Large shipments

For oversized orders, we use pallet shipments to prevent damage and ensure a safe delivery.

Fast delivery- When do you get your order?

Orders placed before 22:00 on a working day will be shipped the same day (if in stock). The expected delivery dates are:

Order placed before 22:00	Expected delivey (NL)	Expected delivery (BE/DE)	Expected delivery (FR)	Expected delivery (UK)
Monday	Tuesday	Wednesday	Thursday	Friday
Tuesday	Wednesday	Thursday	Friday	Saturday
Wednesday	Thursday	Friday	Saturday	Monday
Thursday	Friday	Saturday	Monday	Tuesday
Friday	Saturday	Tuesday	Wednesday	Thursday
Saturday/Sunday	Tuesday	Wednesday	Thursday	Friday

For items not in stock, delivery may take 1-5 working days.

Shipping Costs & Free Delivery

Orders placed before 22:00 on a working day will be shipped the same day (if in stock). The expected delivery dates are:

NL

FREE shipping on orders over €50
Orders below €50: €4,95 shipping fee

UK

FREE shipping on orders over €50
Orders below €50: £6,95 shipping fee

BE / DE

FREE shipping on orders over €50
Orders below €50: €5,95 shipping fee

FR
FREE shipping on orders over €50
Orders below €50: €5,95 shipping fee

  

What shipping methods are available?
You can choose from multiple shipping options:

Home Delivery:

✔ DPD – Standard fast delivery

✔ Budbee (16:00 - 22:00) – Flexible evening delivery

✔ Bpost – Reliable shipping in Belgium

✔ GLS – Secure international shipping

✔ DHL – Global shipping with real-time tracking

Pick-Up Points:

✔ Budbee Parcel Points – Pick up your package at a convenient location

✔ DPD Pickup Locations – Secure and flexible self-service collection

Large Orders:

✔ Pallet Shipments – Safe delivery for oversized items

How do I track my order?
Once your order has been shipped, you will receive an email with a Track & Trace code to track your package in real time.

Need help tracking your order? Contact Customer Service.

What if I’m not home during delivery?
The courier will leave a delivery attempt notice.

You can reschedule delivery or pick up your package at a designated location (varies by courier).

What happens if my order is delayed?
Most deliveries are on time, but if there’s a delay, you’ll be notified by email.

You can always check your Track & Trace for real-time updates.